Privacy Policy
PRIVACY POLICY
Last updated June 17, 2026
This Privacy Notice for KIN & CO. ("we", "us", or "our") describes how and why we collect, store, use, and share your personal information when you use our services, including when you visit www.thekinco.com or engage with us in other related ways such as marketing or events.
Questions or concerns? Please contact us at hello@thekinco.com.
TABLE OF CONTENTS
1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On To Process Your Personal Information?
4. When And With Whom Do We Share Your Personal Information?
5. Do We Use Cookies And Other Tracking Technologies?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information From Minors?
9. What Are Your Privacy Rights?
10. Controls For Do-Not-Track Features
11. Do We Make Updates To This Notice?
12. How Can You Contact Us About This Notice?
13. How Can You Review, Update, Or Delete The Data We Collect From You?
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you express interest in our services, participate in activities on our site, or contact us directly. This may include:
Names
Phone numbers
Email addresses
Mailing and billing addresses
Contact or authentication data
We do not collect sensitive personal information. All information you provide must be true, complete, and accurate.
Google API: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information only when we have a valid reason to do so. This includes:
● Delivering our services and fulfilling your requests
● Responding to inquiries and providing support
● Sending administrative information such as booking confirmations and policy updates
● Managing orders and payments
● Gathering feedback about your experience
● Sending marketing and promotional communications (you may opt out at any time)
● Publishing testimonials
● Protecting our services from fraud and misuse
● Evaluating and improving our services, marketing, and user experience
● Understanding usage trends via analytics
● Meeting our legal obligations
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We process your personal information when we have a valid legal basis to do so, primarily with your consent, to fulfil our contractual obligations, or to comply with applicable law.
You may withdraw your consent at any time by contacting us at hello@thekinco.com. In limited circumstances, applicable Canadian law may permit us to process information without consent, for example, for fraud investigation, legal proceedings, or where collection is clearly in an individual's interest and timely consent cannot be obtained.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We do not sell your personal information. We share data only with third-party service providers who help us operate our business:
● Google Analytics (website analytics)
● Calendly (consultation booking)
● Our email marketing platform (newsletter and communications)
We may also share or transfer information in connection with a business transfer, merger, or acquisition.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We use cookies and similar tracking technologies to maintain site security, save preferences, and assist with basic site functions. We also use Google Analytics to understand how visitors use our site.
To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout. For Google's full privacy practices, visit https://policies.google.com/privacy.
Our Cookie Notice is available at www.thekinco.com. You can set your browser to remove or reject cookies at any time, though this may affect certain site features.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Notice, or as required by law. When we no longer have a legitimate need to retain your information, we will delete or anonymise it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented reasonable technical and organisational measures to protect your personal information. However, no electronic transmission or storage technology is 100% secure. While we do our best to protect your information, transmission to and from our services is at your own risk.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18. By using our services, you confirm you are at least 18 years of age or are the parent or guardian of a minor using the services with your consent. If you believe we have inadvertently collected information from a minor, please contact us at hello@thekinco.com and we will promptly delete it.
9. WHAT ARE YOUR PRIVACY RIGHTS?
As a Canadian resident, you have the right to:
● Access the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your information
● Withdraw consent to our processing of your information
● Object to certain types of processing
To exercise any of these rights, contact us at hello@thekinco.com. You may also unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to Do-Not-Track (DNT) browser signals, as no uniform standard for implementing DNT has been finalized. If a standard is adopted that we are required to follow, we will update this Notice accordingly.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this Privacy Notice from time to time to stay compliant with relevant laws. The updated version will be indicated by a revised date at the top of this document. We encourage you to review this Notice periodically.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: hello@thekinco.com
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To request access to, correction of, or deletion of your personal information, please contact us at hello@thekinco.com. We will respond in accordance with applicable Canadian privacy law.